Complete HVAC Services
Connecticut & Massachusetts
Offering the highest level of standards
State of CT unlimited heating and cooling contractor’s license S1
State of CT unlimited sheet metal contractor’s license SM1
Certified IGSHPA geothermal installers
Certified NATE trained technicians
EPA certified service technicians
OSHA 10 trained technicians
Bryant factory authorized dealers since 1998
Mitsubishi Diamond Contractor
Factory certified Uponor radiant floor heating system contractor
Factory certified Hydron Module geothermal contractor
Factory certified Dectron – Dry-o-tron contractor
I am writing to express our thanks for the quality of the job you did installing the new central heating and cooling system in our home. Our house was built over 30 years ago and had been heated with radiant electric ceiling panels. The electric heat was so expensive and inefficient, that Bill and I had been heating our home with a woodstove for years. Every one of your employees who performed work at our home was knowledgeable, efficient, courteous, neat as a pin, and always on time. Bill and I have the highest regard for the quality of your workmanship and staff.
Bob and company recently replaced my aging furnace and solved an ongoing issue with my earlier radiant heating system. In all my interactions, I have found Bob and his employees to be courteous, honest, helpful and reliable. They say what they will do and do what the have said, without fail. Without reservation, I recommend working with Bob and Stafford Mechanical.
Linda and I wanted to express our appreciation to you for your exceptional commitment to customer service regarding our central air conditioning system. We believe the improvements to blower and refrigerant lines that you recently made have finally fixed the cooling problems. We were very impressed with your excellent attitude and persistence over two seasons to rectify the problem, especially since we recognize that you committed significant company expense in the process of improving the system.
I want to thank your company for installing a new boiler and oil tank at our home. Your team conducted themselves in a professional manner and did an outstanding job.
Dear Dan: Just wanted to thank you for our nice warm house. It's rare to find a company that will go the extra mile for a customer. Setting us up to get a new boiler, then sending out two great guys to install it and then sending them out again-.just before a major holiday....to make sure it was running right- In this day and age that kind of customer service is almost unheard of . Thanks so much...wishing you and your family a Happy Thanksgiving...